At Catchon IPTV, we are committed to delivering high-quality streaming services that meet your expectations. Please read our refund policy carefully before making a purchase.

1. 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on all new subscriptions. If you’re not satisfied with our service within the first 7 days of your purchase, you may request a full refund by contacting our support team at support@catchontv4k.org.

To qualify for a refund, your request must be submitted within 7 days of the purchase date. Refunds requested after this period will not be processed.

2. Refund Process

To request a refund:

• Email our support team at support@catchontv4k.org

• Include your order details and the reason for your request

Our team will review your request and respond within 48 hours.
If approved, your refund will be processed to the original payment method within 5–7 business days.

3. Non-Refundable Cases

Refunds will not be issued in the following cases:

• Requests made after the 7-day guarantee period

• Service issues caused by internet outages, device incompatibility, or other factors beyond our control

• Account suspensions or terminations due to violations of our Terms of Service

4. Changes to This Policy

Catchon IPTV reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page. Continued use of our services after updates constitutes acceptance of the revised policy.

5. Contact Us

For refund requests or questions about this policy, please contact:
📧 Email: support@catchontv4k.org

By subscribing to Catchon IPTV, you confirm that you have read, understood, and agreed to this Refund Policy.